Services
Acknowledging that every practice is unique, developing a customized service plan designed to benefit your office is critical to the success of your practice growth and reimbursement of services.
All Services provided including Medical Consulting for existing practices specializing in creating a more productive office, i.e., Operations, Policies & Procedures, Coding, Training, Implementing Billing Flow, Accounts Receivable Management and Control.
Billing Services
Reduce your overhead with a full Billing Service contract. A full Billing Service contract is offered for all Medical & Dental specialties. Whether you are in need of consulting or billing services, both would be beneficial to your practice and critical to your accounts receivable and cash flow operations.
A Billing Service contract includes the advantage of consultation services and ongoing support to the practice.
All Billing Service Contracts are customized to meet the practices needs. Billing Service Contracts include:
- Ongoing consulting and support to practice
- Operations Assessment and Implementation of Policies & Procedures
- Development of Charge Capture forms, i.e, Superbills, Encounter Forms
- Training: Coding, Software Systems and Insurance In-services
- Full Service Billing from the date entry of patient information, charge entry, andposting insurance & patient remittances
- Claims Denials, Appeals, investigation and resolve
- Electronic Claims Submission including edit reports
- Accounts Receivable Management, follow up and Control at a high collection rate.
- Patient Monthly Statements and Patient Collections
- Customer Service and Patient Billing Inquiries
- Customized Monthly Reporting
- Courier Service
- Coding Assistance to Clinical and Clerical Staff
- Updates on Coding Changes and Insurance Requirements and Specifications
- Fee Schedules Maintenance
Consulting Services
A consulting contract would be beneficial to any medical or dental practice with an existing billing office or outsourced service. A review of operations and analysis of Accounts Receivable is a great “check and balance” to your cash flow. A Medical or Dental practice may be aware of the reimbursement they are receiving, but may not realize the reimbursement that may be lost due to a break down in the operations, coding or accounts receivable management.
All Consulting Service Contracts are customized to meet the practices needs. Consulting Service Contracts include:
- Review and Identify opportunities for improvement in operations
- Review of statistical data of the accounts receivable performance, collections and noted practice concerns
- Review current practice metrics and revenue benchmarks
- Analysis to determine effectiveness of current processes, procedures and policies
- Review of billing and operational functions
- Review and Identify opportunities for improvement in collections
- Review Coding and Charge Capture documents
Training & Educational
A Training & Educational program can assist a practice and its staff in the areas of coding, operations, insurance regulations and billing software
All Training & Educational Service Contracts are customized to meet the practices needs. Training & Educational Contracts include:
- Medical & Dental Coding & Compliance including Modifiers and Correct Coding Initiatives
- Staff knowledge of “front desk” operations and insurance
- Accounts Receivable practices and standards
- “Altapoint Medical and Dental Software” training
